BT Phobos Crashing Logic

carl
edited September 10 in Artist Libraries

Anyone else finding this library crashing their DAW? Every time I hit 'stop' on either play or record mode Logic crashes 😡

I have already had SO many issues getting this library just to work now its unusable again. Never thought I'd want my money back on a SA library but boy do I for this one!

Comments

  • I would submit a support ticket. Otherwise, if you can screen record it happening, that would also help. Have your task manager up so you can see if there are any spikes in the CPU or RAM or anything.

  • Hi @carl

    Given you mentioned you use Logic, you must be on a Mac.

    I have this library on my Mac and haven't had this issue. Ive just tested it now and all Ok.

    Totally agree with @gregoryd to log a ticket. Make sure you include what patch you were using, any specialised settings and computer info as well. Spitfire support are awesome and usually get back in a reasonable time.

    Good luck and hope it all works out!

  • thanks guys. have reinstalled and seems ok again, for now!!

  • @carl


    Glad the reinstall fixed it! If you run into anything like this again, please drop our support a line and we'll get you sorted ASAP!