Epic String - Error #4 can't be fixed? [Solved]

edited June 2021 in Originals


I just encountered a problem with Epic Strings. Have red exclamation icon on top left corner which says Error #4. I tried to reset whole library, it says you don't have enough reset counts (!!! What?), I tried to reset only updates, the same, anyway after full redownload I have red icon and no presets loaded. Spitfire Audio library manager don't show that there are problems.

And this happens on both my computers.

Epic Strings library is the only one that didn't follow folder concept - it's folder name is different.

Any other libraries from Originals (Epic Brass & Woodwinds, Cinematic Pads and Intimate Strings) are loading without any problems.

Used: Windows 10 (20H2), Cubase Pro 11

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