Troubles getting Studio Strings Pro Installed
Hi all - took advantage during the sale to spend money I don't have for the Herrman Toolkit and Studio Strings Pro. I believe they will compliment each other for my style of composing. In any case...
The Herrman Toolkit downloaded and installed without issue. After more than 15 hrs, Studio Strings Pro downloaded. I clicked install and the unzipping/merging process seemed to go as normal. Registered it Native Access without issue. Opened up a project in Logic to give it the library a quick perusal. The library banner and all instruments and folders are present in the free Kontakt Player browser. Trying to load any Studio Strings Pro patch Kontakt player diplays a missing content dialogue box. Looking at my external SSD the folder for Studio Strings Pro is present right there next to the Herrman Toolkit and Tundra folders. When I opened the Studio Strings Pro folder there are over 3500 .Im files listed. The Documentation, Instruments, Samples folders and one "Spitfire Studio Strings Professional.nictn" are listed after these 3500 .Im files. The .Im files are alternating, very small text files and much larger text files. Looking at the Spitfire App the install button for this library is still present, as if it were not installed. I clicked the install button and this time watched it very closely. The unzipping/merging process proceeded as expected to 100%, but then started over at 0%. At the conclusion of this second pass, for less than a second "installation error - contact support" is displayed. It's so fast that I could only capture it by using the slo-mo on my iPhone's camera.
At that point I opened a support ticket and have been trying to resolve the problem with help from Angus. The steps suggested thus far are to run the install again but first allowing full disk access to Spitfire App and Logic. This did not change anything. I have subsequently tried this a total 4x now with no change. I have the latest version of the Spitfire App, Native Access and free Kontakt Player all installed. My external SSD had more than ample free space, over 600 GB available.
I'm reaching out to the collective in hopes of finding a solution. I have my first major project since Covid began commencing this week and I must get this resolved. I thank everyone in advance for any help.