Missing samples Studio Strings [Solved]

edited September 2021 in Studio Orchestra

I bought Studio Strings for a class that I'm in and probably 25% or so (I haven't counted but at a glance) simply don't play. It's as if that particular articulation doesn't exist. Example: If I want to use spiccato I have to get it from the individual articulations folder, I can't select it as I might select long or pizz from the main patch. OR something that should be in the individual articulations I have to get in the core techniques if it is available as a selection.

I am redownloading and installing as I type this.

Side note I am having a similar issue with EastWest libraries.

Am I doing something wrong? Is this a normal problem? Am I just a schmuck?