Cannot upgrade from Discovery to Core

I've already asked for help on the Spitfire help centre but they marked it as solved and nothing changed.


I have BBC Symphony Discovery(bought it at £49) and I'm trying to upgrade to core, but the Discovery price is not being discounted from the core price. What can I do?

Answers

  • I've just attached a picture underneath, am I missing something?


  • Hi @Supersaz

    You should get the discount even if you got Discover for free. Have you added Core to your basket when signed in?


    Cheers

    Steve

  • Hello Steve,

    I've just had another attempt and it all worked, thanks!

    This thread can be closed now.