The NKS library doesn’t have a thumbnail

SportyHertz
SportyHertz
First Comment
in BBC Symphony Orchestra

Hello,

A minor annoyance, but the BBC Symphony Orchestra NKS library doesn't have a thumbnail when I'm browsing through plugins in Native Instrument's Komplete Kontrol app. Instead, it shows a kind of placeholder default icon.

Is this the current expected behavior, or did I mess up the library files? Please consider updating the library with a thumbnail if it's the former.

Thank you in advance. Have a nice day!

Screen Shot.png


Answers

  • calebjtoth
    calebjtoth
    Second Anniversary 5 Answers 25 Likes 10 Comments

    Looks like an error. I have Komplete Kontrol as well and there is a thumbnail.

    Try sending a message through the support center. Everyone there is pretty good at getting back to you quickly with a good answer.

    Caleb Toth (@caleb_toth)

  • SportyHertz
    SportyHertz
    First Comment

    Thank you for the helpful answer, @calebjtoth ! Good to know it's just an issue on my side. I will send a message through the support center as you advised.

  • Danix78
    Danix78
    First Comment

    Hi everyone, I too have the same problem... SportyHertz how did you solve it?

    Thank you

  • KeithCocker123
    KeithCocker123
    100 Likes 100 Comments 5 Answers First Anniversary

    I can't remember the detail but the thumbnail library on KK can be rebuilt. I think you will find the answer on the Native Instruments site in their help section.

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